Foreign Affairs and International Trade Canada
international.gc.ca
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The Canadian Trade Commissioner Service
Enquiries and Feedback
The Trade Commissioner Service (TCS) welcomes your questions and comments, and aims to address them as quickly as possible. Listed below are several ways that you may reach us, provide feedback on our services or use our online tools:
New to exporting?
Get in touch with your local Canada Business service centre to get relevant information on how to start exporting.
TCS Offices
Looking for a TCS regional office in Canada?
If your company is already doing business abroad or has researched and selected target markets, talk to a trade commissioner from a Regional Office in Canada who will be happy to direct you to products and services that will address your exporting needs.
Looking for a TCS office abroad?
We have officers located in over 150 cities worldwide who can help by assessing your market potential, identifying key foreign contacts, and obtaining relevant advice and intelligence.
Virtual Trade Commissioner (VTC)
The Virtual Trade Commissioner tool connects you to a wealth of international business development information from the Government of Canada - content pulled from more than 30 federal departments and more than 40 websites, centralized in one easy location and customized to your needs.
For help with registering or any other VTC matter, contact the VTC Client Service Group
TCS General Enquiries Line
Telephone: 613-944-9991 (9:00 a.m. & 5:00 p.m. EST in the National Capital Region and outside Canada)
Toll-Free:1-888-306-9991 (9:00 a.m. & 5:00 p.m. EST within Canada)
Fax: 613-996-9709
Email: General enquiries: enqserv@international.gc.ca
Specific feedback on services received: feedback.tcs@international.gc.ca
Mailing Address:
TCS Enquiries Service (BCI)
Foreign Affairs and International Trade Canada
125 Sussex Drive
Ottawa ON K1A 0G2
Canada
Media Enquiries for the Trade Commissioner Service:
Spokesperson: Caitlin Workman
Telephone: 613-996-2000
Fax: 613-996-9276
Email: cmr@international.gc.ca
Online Resources
Listed below are tools and links to help you find the information you are looking for.
