Online teaching software company leverages CUSMA and increases its digital reach worldwide during the pandemic
Off2Class, Kris Jagasia, Co-Founder and CEO
When COVID-19 struck, Off2Class, a Toronto, ON, company that specializes in providing software for English-as-a-second-language (ESL) instruction, was already increasing its digital reach in countries such as Mexico with the assistance of the TCS. “COVID-19 has significantly expanded the need for our services,” says Kris Jagasia, Co-Funder and CEO. And with the benefits of CUSMA, he says the company is planning to “double down on the U.S. and Mexico markets.”
Thanks to CUSMA, the company doesn’t have to charge value-added tax (VAT) in Mexico, and it ensures rules and regulations that offer predictability and promote competitiveness in the North American market. The agreement has even implemented new chapters on SMEs and Digitalization that Off2Class will benefit from.
The TCS in Mexico helped the company put a strategy in place to better target their desired clients and provided introductions to potential clients. “People paid more attention to initial introduction emails if they came from the TCS, after which the Off2Class team could take over,” Jagasia says.
Pandemic pivot helps company sell and deliver services in U.S.
Morris Interactive, Mathew Cey, Co-Founder and CEO
With a goal to dramatically expand its customer base in the U.S., Morris Interactive had plans to spend 2020 attending trade shows and conferences south of the border. The Saskatoon, SK, based company applied for funding from the TCS’s CanExport SMEs program to connect with buyers and build awareness about its dynamic consulting and training services.
But when the pandemic hit, travel restrictions and event cancellations blew apart the company’s strategy, which centered on face-to-face interaction. It had to rethink what business development in the U.S. would look like and recalibrate its efforts to deliver its services digitally—as well as look at the advantages that CUSMA might bring.
Rather than shelve its plans, the company changed its CanExport application to an online digital engagement strategy with the help of the TCS. Mathew Cey, the company’s Co-Founder and CEO, says the TCS was “very supportive” of the revised strategy that will help accelerate its growth plans. He is also looking at ways that CUSMA can bring more business, and hopes that the company’s U.S. sales will increase from its current 8% to 15%.
The Trade Commissioner Service helps Canadian businesses grow by connecting them with its funding and support programs, international opportunities, and its network of trade commissioners in more than 160 cities worldwide. Learn more at tradecommissioner.gc.ca.
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